We respect your choice to take a break and are happy to provide information on Self-Exclusion.

To self-exclude, you must make an appointment and enroll in the Illinois Voluntary Self-Exclusion Program in person at one of the authorized enrollment centers located throughout the state. To find the Illinois Gaming Board (IGB) office nearest to you, please click here. 

For more information, you can submit your questions using the Online Inquiry Form. In the first drop-down menu labeled 'Category,' select 'Self-Exclusion Program (SEP).'

Alternatively, you can call the Self-Exclusion Program Director at (312) 814-8832 or 1-(877) 968-7848 (for Illinois residents with an Illinois area code).

Please bear in mind the following regarding Self-Exclusion:

• You will need to present government-issued photo identification for the application process.
• Self-excluding from one brand on the Bally Bet will automatically prevent you from registering a new account or continuing to operate an already existing account on any other website managed by Bally Bet.
• Upon self-exclusions being applied, any remaining balances on your account will be sent to you via check.
• Accounts closed for self-exclusion cannot be reopened for any reason until the self-exclusion period has expired. Upon expiry of the self-exclusion period, patrons may request to reopen a suspended account by contacting our 24/7 Customer Support Team.

We hope this information has been helpful to you.